Support
Need help with your account, Stripe onboarding, payments, or Shopify integration? We're here to help. Reach out by email and we'll get back to you within one business day.
Email support
For account questions, onboarding help, refund requests, or anything else.
[email protected]Common topics
- Stripe onboarding — getting verified and linking your bank account
- Connecting your Shopify store or updating store credentials
- Refund requests — include your order ID, refund amount, and reason
- Payout questions or Stripe account issues
- Orders not syncing back to Shopify
- Account access or login issues
Looking for quick answers? Check the FAQ on the homepage — it covers onboarding, pricing, payouts, chargebacks, and more.